Strategic Plan 2022 – 2025
In 2022, the Board of the Rexdale CHC led a process to update our strategic plan. We engaged community members, partners, staff, and the board in different facilitated activities designed to learn more about our strengths, opportunities to improve, and where we should focus our resources during the next 3 years. We collected 100 ideas and organized them into themes. It wasn’t easy to select our priorities, but we did it while keeping the needs of our community front and center at all times. We also used this as an opportunity to make the wording clearer, and to make our goals specific and measurable. We invite you to join us as we work hard to achieve our ambitious plan. We’ll continue to check in with you as our plan moves into action.
A healthy and empowered community.
As a leader in health system transformation, we use our deep understanding of community needs to improve lives through strategic advocacy, strong partnerships, and innovative programs and services.
Values and Beliefs
- Accountability
We do what we say we will do. We use our resources wisely and make decisions based on information. We are serious about helping people access programs and services where and when they need them. - Collaboration
We appreciate that we are stronger together. We foster innovative partnerships, meaningful community engagement and interconnected teams. - Diversity
We warmly welcome everyone. We provide safe, healthy spaces for people to take part in wellness programs, access a range of health services, volunteer and work. We encourage people to learn from each other and take
good care of themselves. - Respect
We are kind, polite and friendly. We value everyone’s experiences, contributions, and abilities. We look out for each other as members of a caring community. - Quality
We are committed to excellence and always improving. We strive to provide the highest standards of safety, care, and services using evidence-based approaches and a health equity lens. We manage anticipated risks and opportunities as we implement priority programs for today and tomorrow.
Services Accountability Agreement (M-SAA)
The Local Health System Integration Act, 2006, requires that Local Health Integration Networks (LHINs) and Health Service Providers (HSPs) enter into a Service Accountability Agreement in order for the LHIN to provide funding to HSPs for the provision of services. This multi-year agreement supports a collaborative relationship between the LHIN and HSPs, and helps improve the health of Ontarians through better access to high quality health services, to co-ordinate health care in local health systems and to manage the health system at the local level effectively and efficiently.For more information contact: Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.
Rexdale Privacy Statement
Client Rights
Client Survey 2022-2023
Information about the Client Survey 2022-2023 ».
Quality Improvement “QIP”
Read our Quality Improvement Plan, or for more information, contact Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.
AODA Compliance
At Rexdale Community Health Centre, we are fully committed to ensuring that our website and digital content are accessible to all users, including individuals with disabilities. In compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, we have taken proactive measures to make our online services accessible to everyone.
Our website has been designed to meet the highest accessibility standards, ensuring all content is easy to navigate and can be used effectively with assistive technologies. We continuously monitor and improve our website to maintain compliance with AODA and ensure an inclusive online experience for all visitors.
We understand the importance of providing equal access to information, and we recognize that non-compliance could result in significant penalties, including fines of up to $100,000 for organizations and $50,000 for individuals under the AODA regulations. We take these responsibilities seriously and strive to exceed these standards in every aspect of our digital presence.